What to Expect During Your Visit
At Animal Hospital of Dunedin, we want you and your pet to have a great experience at every visit. To do so, we‘ve put in place several hospital policies to keep our day-to-day hospital operations running smoothly. By adhering to the following hospital policies, we are able to provide you with a positive client experience, your pet with a low-stress hospital setting, and our doctors and staff with a well-operated work environment to perform the services that will benefit your pet’s health and wellbeing.
Appointments
Animal Hospital of Dunedin operates by appointment only, with the exception of emergency cases.
Scheduled appointments allow our medical team to spend sufficient time with each pet without interruption, and minimizes time spent waiting in the reception area. Give us a call when you are ready to schedule an appointment for your pet, and one of our front office team members will work with you to accommodate your appointment request.
Arrival
For the safety of all people and pets under our hospital roof, we require all pets arriving to our facility properly restrained. Dogs must arrive to their scheduled appointment on a non-retractable leash, and cats should be secure in a carrier.
New Clients
New clients and patients are always welcome at Animal Hospital of Dunedin. If you are looking for a new veterinarian, we invite you to give us a call or simply stop by! We’re happy to answer any questions you may have, give you a tour of our facility, and fit you into our appointment schedule.
A new client form must be completed prior to your pet’s first visit. For an expedited check-in process, you have the option to print and complete the form at home. If you choose to complete the form in-house, we ask that you please arrive to your appointment 15 minutes early.
We look forward to having the opportunity to meet you and care for your pet family!
Payment
In order for our medical team to provide our clients and their pets with consistently dependable and high-quality veterinary medical care, payment must be made in full at check out.
To help you prepare financially, our front office team can provide you with an estimate of recommended treatments and services. Please understand, estimates can change depending on your pet’s medical case and treatment progress. Any changes to your pet’s treatment plan and estimate will be discussed with you first.
CareCredit® also another payment option that can help to ease the burden of veterinary medical expenses. To learn more visit this page.
Animal Hospital of Dunedin accepts the following payment methods:
- Cash
- Check *with proper identification
- All Major Credit Cards (Visa, MasterCard, American Express, and Discover)
- Apple Pay
- CareCredit®
- Scratch Pay